Famous Drive/Air Concierge
Air Concierge · Since 2016

Beyond the curb,
beyond the terminal.

From the cabin door to the rear bench — a single agent at your shoulder through every formality. Premium Meet & Assist at 350+ airports, Exclusive Access to a private‑jet experience on commercial flights at 70+, and a Famous Drive chauffeur waiting on the other side.

  • 350+Airports · Meet & AssistSix continents.
  • 70+Airports · Exclusive AccessPrivate terminal, your own clearance.
  • 40+LanguagesOn‑ground, in your language.
  • 24/7ConciergeA single line, answered by a person.
i.
Three tiers · One agent

A pair of services and a chauffeur. That is the system.

Meet & Assist for the airport experience. Exclusive Access for total privacy. A Famous Drive chauffeur on the other side. Most clients combine all three for the same journey — one agent, one chauffeur, one invoice.

I.
Most Booked · 350+ airports

Premium Meet & Assist.

A personal airport agent meets you kerbside or planeside and stays at your shoulder until you reach the car.

  • Personal agent with discreet name signage at the gate or kerbside
  • Escorted through immigration, customs, and re‑clearance
  • Coordination with your Famous Drive chauffeur on either side
Airports350+Six continents — every major international hub.
Notice24 hLast‑minute confirmed at additional fee.
Languages40+On‑ground agents in your language of choice.
Request
II.
By invitation · 70+ airports

Exclusive Access.

A private terminal — your own immigration, security, and lounge — for a flight that is technically commercial, with a tarmac transfer to the aircraft door.

  • Private lounge with personal immigration and security
  • Direct tarmac transfer to the aircraft door
  • Total discretion — the commercial terminal is bypassed entirely
Airports70+Selected hubs across EU, ME, Asia, Americas.
Notice48 hPre‑clearance with the airport authority required.
Party size112Larger parties on request.
Request
III.
Hand‑in‑hand with our chauffeurs · 200+ cities

Chauffeured onward.

The agent hands you to your Famous Drive chauffeur the moment you leave the terminal. One booking, one invoice, one standard from gate to garage.

  • Mercedes‑Benz S‑Class, BMW 7 Series, Escalade, Sprinter Executive
  • Live flight tracking — chauffeur on stand before wheels‑down
  • Sixty minutes complimentary wait time
Cities200+Owned across NY, NJ & CT · vetted partners worldwide.
ResponseMinutesQuotes typically confirmed within minutes.
Wait time60 minIncluded on every arrival.
Request
ii.
The journey

Arrival. Departure. Transit.

Whichever direction you are travelling, an agent appears the moment the airport becomes relevant and disappears the moment it stops being. The steps are choreographed in advance with your chauffeur, your flight department, and the airport authority.

I.
On Arrival

From aircraft door to the rear bench.

  1. Met at the aircraft door or gate by your personal agent, name signage in hand.
  2. Escorted through immigration and customs with priority lane access.
  3. Smooth handover to your Famous Drive chauffeur outside the terminal.
II.
On Departure

From the rear bench to the cabin door.

  1. Agent greets you kerbside; bags taken through expedited check‑in and security.
  2. Walked to your lounge — or directly to the gate, your preference.
  3. Escorted to the departure gate, or onto the tarmac on Exclusive Access.
III.
In Transit

A connection that does not feel like one.

  1. Met at the disembarkation door of the inbound aircraft.
  2. Re‑clearance and security handled in your company, with a discreet inter‑terminal transfer.
  3. Walked to the departure gate of your onward flight.
iii.
Further detail

Everything the agent can arrange.

The list below is a menu, not a checklist. Specify what you need at the point of reservation, or leave it to the dispatcher who has handled your itineraries before.

01

Luggage Handling

Porters at every step; bags travel separately to the car or lounge.

02

Tarmac Transfers

A private vehicle between the aircraft door and your private terminal.

03

Fast Track Security

Priority lanes through security and immigration where authority permits.

04

Lounge Access

First‑class and partner lounges held for your party, food arranged.

05

Electric Buggies

Door‑to‑gate transfer at long terminals — no walking required.

06

VAT Reclaim

Tax‑refund paperwork prepared, stamped, and filed before you board.

Meet & assist

Met at the gate.

iv.
The network

A selection of the airports we cover. The list is not exhaustive.

Premium Meet & Assist operates in over three hundred and fifty airports. Exclusive Access is available at the airports below in italic — write or call to confirm coverage on any airport not listed.

North America

  • JFKNew York
  • EWRNewark Liberty
  • TEBTeterboro
  • LAXLos Angeles
  • MIAMiami

Europe

  • LHRLondon Heathrow
  • LCYLondon City
  • CDGParis CDG
  • MXPMilan Malpensa
  • ZRHZürich

Middle East · Africa

  • DXBDubai International
  • DWCDubai Al Maktoum
  • DOHDoha Hamad
  • RUHRiyadh
  • CPTCape Town

Asia · Pacific

  • SINSingapore Changi
  • HKGHong Kong
  • HNDTokyo Haneda
  • ICNSeoul Incheon
  • SYDSydney
And 330 more — Sao Paulo Guarulhos, Mumbai, Delhi, Istanbul, Frankfurt, Madrid, Amsterdam, Vienna, Stockholm, Helsinki, Oslo, Athens, Lisbon, Toronto, Vancouver, Mexico City, Buenos Aires, Johannesburg, Mauritius — the network grows quarterly.Check coverage →

The agent had our names on a card no one but us could see, walked our principal past four queues without breaking stride, and handed her to the chauffeur before her assistant had cleared customs. We did not look up from our phones once.

Director of Travel · Family Office, Mayfair
v.
Practical questions

Frequently asked, plainly answered.

A lounge pass admits you to a shared room. Fast‑track lanes simply shorten a queue. Air Concierge is a person — a vetted, briefed airport agent — who stays with you for the entire ground portion of your journey, coordinating every formality, handling your bags, and handing you off to the chauffeur. The lounges and lanes are tools they use on your behalf.
A private terminal at the airport, with its own immigration desk, its own security check, and a private lounge. You bypass the commercial terminal entirely — bag drop, queues, and gate hold. A car takes you across the tarmac directly to the aircraft door. It is the closest experience to private aviation that exists on a commercial ticket.
Yes — and most clients do. The agent and chauffeur work as one team. The booking, the vehicle, the invoice, and the standard are continuous from aircraft door to destination.
Call +1 (212) 239‑9500, email reservations@famousdrive.com, or request through the reservation widget on the homepage. A quote is typically returned within minutes.
Reserve the service

A single line. A single agent.

A quote is typically returned within minutes during business hours, and promptly overnight. The chauffeur is added on the same reservation if you wish.